PRIVACY POLICY

Last updated: May 25, 2024

WHAT DO WE DO WITH YOUR INFORMATION?

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Whenever you use TopChoice Delivery Services, we collect the personal information you give us such as your name, address, and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

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Email marketing: We may also send you emails about our website, new offerings, and other updates.

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LOCATION DATA

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

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Location Data – Delivery Services

To participate as a delivery driver, you must permit the TopChoice Delivery Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser. We may collect the precise location of your device when the TopChoice Delivery app is running in the foreground or background of your device. We may also derive your approximate location from your IP address. We use your location information to verify that you are present in your preferred region or city when you begin or engage in a delivery through TopChoice Delivery (a “Delivery”), connect you with delivery opportunities in your zone, and track the progress and completion of your Deliveries. You can enable the location tracking feature through the settings on your device or Platform or when prompted by the TopChoice Delivery mobile app. If you choose to disable the location feature through the settings on your device or Platform, TopChoice Delivery will not receive precise location information from your device, which will prevent you from being able to Trip and receiving delivery opportunities in your area.

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CONSENT

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How do you get my consent? When you provide us with personal information to arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

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How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at help@topchoicedeliveryja.com.

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DISCLOSURE

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We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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THIRD-PARTY SERVICES

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In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

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For these providers, we recommend that you read their privacy policies so you can understand the way these providers will manage your personal information. Remember that certain providers may be in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

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As an example, if you are located in Jamaica and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

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Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

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SECURITY

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To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we do make considerable effort to implement accepted industry standards.

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COOKIES

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We do use cookies to improve the customer experience. You can choose whether you want to opt-out of cookies.

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AGE OF CONSENT

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By using this site, you represent that you are at least the age of majority in your state or province or country of residence, or that you are the age of majority in your state or province or country of residence and you have given us your consent to allow any of your minor dependents to use this site.

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DATA RETENTION

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How long do we retain your data? We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and as permitted or required by law. Once your information is no longer necessary, we will securely delete or anonymize it.

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YOUR RIGHTS

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What are your data protection rights? Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: help@topchoicedeliveryja.com.

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INTERNATIONAL DATA TRANSFERS

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How do we handle international data transfers? Your information, including personal data that we collect from you, may be transferred to, stored at, and processed by us and our affiliates, third parties, and service providers outside of your country of residence, including but not limited to the United States. By using our services, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

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AUTOMATED DECISION-MAKING

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Do we use automated decision-making? We may use automated decision-making, including profiling, to personalize your experience, suggest services, and for fraud detection. You have the right not to be subject to a decision based solely on automated processing if it produces legal effects concerning you or similarly significantly affects you.

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CHANGES TO THIS PRIVACY POLICY

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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CONTACT INFORMATION

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How can you contact us about this policy? If you have any questions or comments about this policy, you can contact us by email at help@topchoicedeliveryja.com.